User Terms and Conditions

These Terms and Conditions set out the rules for using SuperSpin. They explain the relationship between you and us, and describe your responsibilities when using the site, making deposits and withdrawals, claiming promotions, and interacting with support. By registering or using our services you accept these terms and any updates we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a strong password and do not share your login with others. We may suspend or close accounts where we suspect fraud, bonus abuse, chargebacks, or false information. If you believe your account has been accessed without permission, contact [email protected] immediately.

Eligibility requirements

To open an account you must meet local legal requirements and be of legal gambling age in your jurisdiction. We may restrict access from certain countries or regions. We also reserve the right to request identity and address verification documents before allowing play or processing withdrawals.

Acceptable platform use

Use of the platform must be lawful and respectful. Prohibited activity includes but is not limited to creating multiple accounts to gain an advantage, using automated betting software, exploiting system errors, or attempting to bypass geo-blocks with VPNs. Breaches may lead to account suspension, forfeiture of funds, and refusal of future services.

General bonus and promotion rules

Promotions, welcome offers, free spins, and loyalty rewards are subject to specific terms that apply to each offer. Wagering requirements, game contribution rates, maximum bet limits while a bonus is active, and expiry periods may apply. We may refuse or reclaim bonuses if we suspect fraud or abuse. Read the full promotional terms shown at the time you opt in for any offer.

Deposits and withdrawals

Deposits must be made using an accepted payment method and are usually credited instantly. Withdrawals are subject to identity verification and standard checks. We may require matching withdrawal and deposit methods where possible. Minimum and maximum transaction limits apply and may vary by payment method and market. Processing times can vary and some methods may carry fees imposed by payment providers.

Dispute resolution

If you have a dispute about your account, a transaction, or a promotion, contact our support team at [email protected] so we can review the matter. We will try to resolve issues promptly. If we are unable to reach agreement through our support process, further options may be available depending on applicable local law and the platform licence under which we operate.

Updates to terms and conditions

We may update these terms from time to time. When changes are made we will publish the revised version on the site and indicate the effective date. Continued use of the service after an update constitutes acceptance of the new terms. It is your responsibility to review these terms periodically.